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In
an effort to assist members in becoming more informed about their
healthcare, we are pleased to offer a telephone service that allows
members to ask questions and receive information about their health,
illness and medications.
This is a proven comprehensive health information program
that combines confidential, non-directive health care decision counseling
by nurses with credentialed medical information. Members and their
dependents have unlimited access to nurses via a toll-free number
24 hours a day, 365 days a year.
These nurses are specially trained to offer prompt, confidential
medical counseling to help members make informed decisions about
their health and the medical care they receive.
However, our nurses do not diagnose or provide treatment.
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| Information is based on physician-approved guidelines | |
| General information on all types of health concerns | |
| Answers about medication usage and interaction | |
| Information on non-medical support groups | |
| Translation services for non-English speaking callers | |
| TTY/TDD access for the hearing impaired | |
| Computerized record keeping system | |
| Full time medical director on staff | |
| Better informed, healthier individuals are key to reducing health care costs. Nurse Hotline gives members necessary information to help with health care. In addition to preventing unnecessary emergency room visits, callers get quick, sound medical information from trained RN's. | |
*Discounts
on professional services are not available where prohibited by law.
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| © 2007 Health Plus Network- All Rights Reserved | |||
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